The Utility Regulator publishes domestic consumer insight tracker findings

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8th May 2019
consumer protectionThe Utility Regulator (UR) in Northern Ireland has published the results of its first Consumer Insight Tracker Survey. The survey findings, prepared by CEPA, have been commissioned to help ensure that the regulator's decision-making "reflects consumer views and continues to protect consumers".

The UR's headline results are summarised online. The UR intends to repeat the domestic survey every other year and to undertake a similar tracker survey with business customers later this year.

To find out more about CEPA’s work in the energy sector and for information about how to engage the firm, please contact Richard Rodger by email or T. +44 (0)20 7269 0210